Why do I still see attached files that I have deleted?

Sometimes, when you delete a Priority Matrix item, or an entire project, you might notice that the attachments are still available online. The reason for this is because, in order to safeguard our users against accidental deletion, we do not immediately purge all data the moment you mark it as deleted. Instead, we have an […]

Why do I see collaborators I don’t recognize?

Priority Matrix allows you to collaborate with users who are either inside or outside your organization. It is possible to share a project with everyone in your team, or maybe one teammate and two external contractors, or even with some customer who is asking about the details of a joint venture. In order to achieve […]

Is Priority Matrix GDPR compliant?

Is Priority Matrix GDPR compliant? To learn more about Priority Matrix being GDPR compliant, read our privacy document here. Please email if you have other questions, thank you!

5 Steps to Make Your Team Use Priority Matrix

You are a manager and you’ve been using Priority Matrix for a while. You understand the value behind it and you wish your team would, too. You also realize that without compliance from your team to use the system, Priority Matrix can become ‘just another tool’. So, what can you do to avoid that and […]

Priority Matrix Glossary

We strive to keep Priority Matrix simple and practical, but it helps to be clear about a few key terms that we use throughout our system. Here a brief list of definitions that might be handy: Account: An account is responsible for subscriptions to Priority Matrix. Accounts have an administrator, a set of member users […]

How Do I Filter And Sort Items On Android?

Struggling to figure out why items have slashes through them, and why others don’t?  Do you feel like pulling your hair out because you wish to Sort and Filter Items/Tasks through Priority Matrix on Android, yet the screen is too small?  Are you wondering, How do I filter and sort Items on Android?  Don’t worry! […]

How Can I Uninstall Priority Matrix on Windows?

Uninstalling Priority Matrix?  We will be sad to see you go.  Perhaps you need to uninstall and re-install a later version.  Either way, follow these simple steps to uninstall Priority Matrix on Windows. How Can I Uninstall Priority Matrix on Windows? 1.) First, go to your Search bar at the very bottom left hand side […]

How Can I Archive Projects On Windows?

Do you have too many projects in your project list?  Finding it hard to focus on your current projects?  No problem, I would suggest archiving the older ones.  This way you can access the data in the future, but it will not distract you at the moment. Archive Projects On Windows Right click on the […]

How Do I Update the Admin of my account on Mac or Windows?

Hi there!  At Priority Matrix, we understand that change happens and this is likely to result in the need to update the admin of your account at some point.  Easy!  Follow the steps below to update the admin of your account on Mac or Windows 🙂 Update Admin on Mac or Windows Open your Priority […]

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