Account

We understand that accidents happen, and that’s why we’ve introduced a powerful new feature in Priority Matrix: the ability to restore deleted items for a specific project. This user-friendly feature provides an additional safety net for your project management, ensuring that critical tasks, comments, or files are never permanently lost due to an accidental deletion. […]

If you subscribed to Priority Matrix using Microsoft (via Azure Marketplace, or AppSource), the process to request a cancellation is simple, and you can initiate it directly from the invoice we email after each payment. In short, these are the steps: Open your Priority Matrix subscriptions page and locate the subscription to cancel Click on […]

Sometimes, when you delete a Priority Matrix item, or an entire project, you might notice that the attachments are still available online. The reason for this is because, in order to safeguard our users against accidental deletion, we do not immediately purge all data the moment you mark it as deleted. Instead, we have an […]

Priority Matrix allows you to collaborate with users who are either inside or outside your organization. It is possible to share a project with everyone in your team, or maybe one teammate and two external contractors, or even with some customer who is asking about the details of a joint venture. In order to achieve […]

Is Priority Matrix GDPR compliant? To learn more about Priority Matrix being GDPR compliant, read our privacy document here. Please email helpdesk@appfluence.com or our contact page https://sync.appfluence.com/accounts/contact if you have other questions, thank you!

You are a manager and you’ve been using Priority Matrix for a while. You understand the value behind it and you wish your team would, too. You also realize that without compliance from your team to use the system, Priority Matrix can become ‘just another tool’. So, what can you do to avoid that and […]

We strive to keep Priority Matrix simple and practical, but it helps to be clear about a few key terms that we use throughout our system. Here a brief list of definitions that might be handy: Account: An account is responsible for subscriptions to Priority Matrix. Accounts have an administrator, a set of member users […]

Struggling to figure out why items have slashes through them, and why others don’t?  Do you feel like pulling your hair out because you wish to Sort and Filter Items/Tasks through Priority Matrix on Android, yet the screen is too small?  Are you wondering, How do I filter and sort Items on Android?  Don’t worry! […]

Uninstalling Priority Matrix?  We will be sad to see you go.  Perhaps you need to uninstall and re-install a later version.  Either way, follow these simple steps to uninstall Priority Matrix on Windows. How Can I Uninstall Priority Matrix on Windows? 1.) First, go to your Search bar at the very bottom left hand side […]

Trying to figure out how to create your items to always appear at the top of your iPad, is one sticky operation.  It isn’t obvious since the way to turn the default off, is under the iPad settings.  Don’t worry =)  I will show you step by step on how to create your items to […]