Mac, Windows, & Web

If you want to completely wipe your local data and start Priority Matrix as if it was a fresh installation (maybe we have asked you to do this?), follow these simple steps: IMPORTANT: First of all, follow these steps to backup your data in case something goes wrong Stop Priority Matrix if it’s running Open […]

Are you experiencing issues with opening the app, although you are on the latest version and everything else is working fine? We are sorry for this inconvenience! We will improve this experience in the next version. In the meantime please follow the instructions below to troubleshoot: Force quit the app (Open Activity Monitor -> Select […]

You are a manager and you’ve been using Priority Matrix for a while. You understand the value behind it and you wish your team would, too. You also realize that without compliance from your team to use the system, Priority Matrix can become ‘just another tool’. So, what can you do to avoid that and […]

If you would like to learn how to set Effort level, please refer to this article. If you know that already, and you tried it but have questions on how exactly Priority Matrix registers the effort time, then this is the right page for you. Most likely you tried to set Effort to a certain number of […]

Team collaboration is made easy with Priority Matrix and OneDrive integration. Not only can you quickly link items from OneDrive to an item in your Priority Matrix, but when you upload a real-time document in OneDrive and link it you your Priority Matrix, the link in your Priority Matrix will open up the more up-to-date […]

Add Due Dates To add due dates, simply click on the circular “Dates” button (“Due” on the Mac), make sure the “set date” box is checked, and select your due date from the drop down calendar. Change a Due Date There are several ways you can change a due date in Priority Matrix. You can […]

Note that this article refers to the backup options in the “classic” version of Priority Matrix. In the latest version of the apps, this backup mechanism is not necessary because all your data is constantly synced against our database. Still, it is possible to export your PM projects as a CSV file as a backup, […]

Note that this article refers to the backup options in the “classic” version of Priority Matrix for Windows. In the latest version of the apps, this backup mechanism is not necessary because all your data is constantly synced against our database. Life is not perfect, and sometimes things break down. When that happens, it is […]

For security reasons, it is common in corporate computing environments to have a proxy server separating the internal network from the Internet. In those cases, it might be necessary to configure Priority Matrix to use that proxy server, or else it won’t be able to authenticate and sync with our server. The first step is to […]

Updating Priority Matrix is always a great decision, but sometimes it will take a manual entry in order to fully complete this update!  The last step in completing this update is to reset the connection. Reset Connection Priority Matrix: Open your Priority Matrix Go to the top of the page where it says “Sync” Select “reset […]