If you would like to learn how to set Effort level, please refer to this article. If you know that already, and you tried it but have questions on how exactly Priority Matrix registers the effort time, then this is the right page for you.

Most likely you tried to set Effort to a certain number of hours, but you don’t quite understand why Priority Matrix is showing the wrong Effort icon? For example, you might see that 24 hour Effort is showing as 1 week and you are legitimately wondering, why? Right? 🙂

So, here’s the deal.

Priority Matrix takes every single hour that you put in as an actual working hour. Not a calendar hour. So if you enter in “24 hours”, the system thinks that this is the 24 hours of real work, which is equal to 3 calendar days, and it rounds up to 1 week. This is what the icon is showing. Read this again. I know it seems a bit confusing the first time you read it. 🙂

“But 1 week is not equal to 3 days when it comes to time tracking!” – you might tell me.

You are exactly right! That is why when you open Reports, it will show the Effort in correct hours, not days/weeks. This way you know how much time was actually spent on which task by whom.

Please let us know if the explanation above could use further clarification, and we’ll be happy to answer any additional questions you might have!