Usually, in cases like this, you would need to submit a request to your IT department, asking to approve Priority Matrix and add it to the internal list of trusted apps. Here’s our security protocol overview. We are trusted by thousands of organizations, including huge corporations and governmental organizations, as well as law firms and many […]
Account
How Can I Upgrade to a Higher Tier Package?
If you are an admin for your account, please go to your account page and follow these simple steps: select your new package from the dropdown menu on the left side of the page click “Change Plan” to confirm your upgrade
How Can I Change the Email I Signed Up With?
If you wish to change the email connected to your Priority Matrix account, this is easily done. First, sign into your Priority Matrix account. After logging on, you will be given the option to manage your account settings. To the left, below your account info, you will be able to choose what changes you would […]
Where Can I See my Invoices?
To access your receipts, first open your account page, click “add or remove seats.” If you have multiple subscriptions, you will see your subscription list, from which you can select the one you care about. If you only have one subscription, the link above will take you directly there. Once you are viewing the subscription […]
How Can I Add My Picture as an Avatar?
Are you looking to personalize your Priority Matrix a bit? Adding a personal touch to your account can make the experience more enjoyable, and help your teammates recognize you easily in the workspace. You can do so by adding a picture as the avatar. How to Add My Picture as an Avatar: Inside the app, […]
How Does the 30-Day Money Back Guarantee Work?
Purchases of our self-service software plans come with a full 100% 30-day money back guarantee. If you don’t find the system useful for you within first 30 days, we’ll gladly issue a refund, just drop us a line at helpdesk@appfluence.com or please contact us at https://sync.appfluence.com/accounts/contact
How Can I Unsubscribe from Emails?
You can update your email preferences or unsubscribe all together by following the link below. Manage my email preferences
Where Do I Download the Priority Matrix Apps?
Priority Matrix is available on multiple platforms, including iPhone, iPad, Mac, Windows, and Android. You can easily download these apps from our downloads page. Just click the button below to access the Priority Matrix apps and take your productivity to the next level! Why Install the Priority Matrix App? You can always use Priority Matrix […]
How Confidential Is The Data?
We employ private clouds on Amazon AWS, as well as encryption at rest and in transit. Here’s our security protocol: https://sync.appfluence.com/static/security/security_overview.pdf Uploaded files: As with all cloud services, you should only use judgement when uploading files. For our system, the files are stored in private repository that requires login, but also have a randomly generated […]
How Can I Reset My Password?
Please follow this link to change your password. You’ll receive a confirmation email — so please be sure to check and confirm your new password.