We employ private clouds on Amazon AWS, as well as encryption at rest and in transit. Here’s our security protocol: https://sync.appfluence.com/static/security/security_overview.pdf Uploaded files: As with all cloud services, you should only use judgement when uploading files. For our system, the files are stored in private repository that requires login, but also have a randomly generated […]
Account
I Have Problems with Syncing! Help!
Could you please take the following steps: 1) Make sure that you are using the same correct email and passwords for all devices. 2) Try to sign out and sign in again. 3) Make sure that filter and sort modes are the same for all devices. If #1- 3 didn’t help, please send us an […]
How Can I Reset My Password?
Please follow this link to change your password. You’ll receive a confirmation email — so please be sure to check and confirm your new password.
How Can I Contact Priority Matrix?
We love it when our customers contact us! Please send us an email at helpdesk@appfluence.com or please contact us at https://sync.appfluence.com/accounts/contact