If you need to access your Priority Matrix data for whatever reason (for example, to help us resolve a problem with your app), you can easily do so with a few clicks. This might be useful as well if you want to have a safe backup of your data, just in case. In this post, we’ll describe the procedure to extract your Priority Matrix data.
The general procedure is as follows, and we have detailed instruction further down:
- Open Priority Matrix
- Log out of your sync account if you can
- Close Priority Matrix completely
- Plug your iPhone into your computer
- Open iTunes
- Click on your iPhone, and then the tab “Apps” and scroll down to “File sharing”.
- Choose Priority Matrix from that list
- Select all the files in there, choose “Save to”, and save them locally your local computer. This backs up your files. *This is important in case you need to recover data again, or something else breaks.
- If we have asked you for your data, zip these files and send them to us so we can help
We hope this helps! Please email our support email if you have any doubts.